Contact
Contact Ingrid Shoes
We’re here to help with any questions about our shoes, your order, sizing, or anything else related to Ingrid Shoes. Choose the department below that best matches your request and we’ll get back to you as soon as possible.
Customer Support
For general questions, product information or sizing help, please email:
support@ingridshoes.com
Typical reply time: 1–2 business days.
Orders & Shipping
For questions about order status, payment, shipping or tracking, contact:
orders@ingridshoes.com
Returns & Exchanges
To request a return or report an issue with your order, please email:
returns@ingridshoes.com
Please include your order number and, if possible, photos of the product and packaging.
Business & Partnerships
For wholesale, press, collaborations or other business enquiries, contact:
info@ingridshoes.com
Our Support Hours
We usually reply Monday–Friday, 9:00–17:00 (CET), excluding public holidays.